baazi Terms and Conditions

1. General Information and Applicability

These terms and conditions ("Terms") apply to the use of the baazi platform and all its services — sports betting, casino games, live games, virtual games and promotional offers. These Terms form a binding legal agreement between the user ("Member") and baazi.

By accessing the baazi platform or creating an account, the Member acknowledges that they have read, understood and agreed to comply with these Terms. If you do not agree with any part of the Terms, please refrain from using the platform.

These Terms are written in Bengali and apply to users in Bangladesh. If an English translation of the Terms exists, the Bengali version shall be considered final in matters of interpretation.

2. Account Registration and Verification

2.1 Registration Requirements

To open an account at baazi, the Member must provide accurate and complete information. Name, mobile number, email address and date of birth must all be truthful. Opening an account with false information is a serious violation of these Terms.

2.2 Single Account Policy

A person may operate only one baazi account. Creating multiple accounts under the same person's name, on the same device or from the same network is strictly prohibited. In such cases, all accounts and associated balances may be forfeited.

2.3 Verification Process

baazi reserves the right to verify a Member's identity at any time. Members may be asked to submit a national identity card, passport or other government-issued document. If verification documents are not submitted within the specified time, the account will be temporarily suspended.

2.4 Account Security

The Member is fully responsible for keeping their account login details secure. The password must not be shared with any third party. If unauthorised access is suspected, baazi support must be notified immediately.

3. Age Requirement and Eligibility

All services on the baazi platform are available only to persons aged 21 or above. No one under the age of 21 may open an account or participate in any game.

At the time of registration, the Member declares that they are 21 years of age or older. baazi may request documents for age verification at any time. If a minor is identified, the account will be closed immediately and all deposits may be forfeited.

4. Deposits, Withdrawals and Payments

4.1 Deposit Terms

The minimum deposit amount at baazi is ৳500. Accepted deposit methods are: bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). Members must use a payment method registered in their own name — methods operated in a third party's name are not accepted.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawals can be made via bKash, Nagad, Rocket, Upay and bank transfer. Withdrawal requests are generally processed within 1 hour. However, additional time may be required during the verification process or in cases of unusual transactions.

Withdrawals can only be made to the same payment method used for the deposit. To withdraw to a new or different payment method, identity verification must be completed.

4.3 Suspicious Transactions

baazi reserves the right to investigate any suspicious financial transaction. If a transaction is identified as linked to fraud, the relevant withdrawal will be put on hold and no funds will be released until the full investigation is complete.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 will earn a bonus of ৳1,200, bringing the total balance to ৳2,200. The wagering requirement for this bonus is 15 times the bonus amount, meaning in this example ৳1,200 × 15 = ৳18,000 must be wagered.

5.2 Other Promotions

baazi regularly runs various promotional offers. Each offer has its own wagering conditions and validity period. Funds earned from a bonus cannot be withdrawn until all bonus-related conditions have been met.

5.3 Bonus Abuse

Using multiple accounts to earn bonuses, strategic betting or any attempt to defraud the platform will be considered bonus abuse. In such cases, the bonus will be forfeited and the account may be closed.

6. Gaming Rules and Betting Regulations

6.1 Bet Acceptance and Cancellation

Each bet on baazi is accepted according to set rules. If incorrect odds are displayed due to a technical error, baazi reserves the right to cancel the relevant bet. In the case of an obvious pricing error, the Member's staked amount will be refunded.

6.2 Sports Betting

For betting on cricket, football and other sports, specific rules apply to each event. If a match is abandoned or not completed within the scheduled time, bets are generally cancelled and funds returned. However, separate rules may apply for specific betting markets.

6.3 Live Casino and Slots

Each slot and live casino game has its own rules, which can be viewed before starting the game. If a connection is lost during a game session, the result is saved on the server and can be viewed upon reconnection.

6.4 Match Fixing and Fraud

Bets connected to match fixing, insider trading or any form of fraud will be voided. If involvement in such activities is proven, the account will be permanently closed.

7. Prohibited Activities

The following activities are strictly prohibited on the baazi platform:

• Using the platform for money laundering or processing illegal funds
• Operating games using bots, scripts or automated software
• Attempting to breach the platform's systems or security
• Using multiple accounts to earn bonuses
• Using or operating another Member's account
• Placing bets using information that could influence the outcome of a game
• Betting against the platform using coordinated strategies ("arbitrage" or "surebetting")
• Harassing or threatening other Members or the platform

If any of the above activities are detected, baazi reserves the right to take immediate action, including closing the account and forfeiting the balance.

8. Account Suspension and Closure

8.1 Suspension by baazi

baazi may temporarily suspend or permanently close any account due to a breach of these Terms, suspicious activity or legal reasons. The Member will be informed of the reason for suspension where possible, though details may not be disclosed while an investigation is ongoing.

8.2 Account Closure at the Member's Own Request

Any Member may close their account at their own discretion. It is the Member's responsibility to settle all active bets and withdraw any available balance before closing the account.

8.3 Inactive Accounts

If there is no login or transaction for 12 months or more, the account will be marked as inactive. Any existing balance on an inactive account will remain protected and the Member may reactivate it.

9. Privacy and Data Protection

For details on how a Member's personal data is collected, stored and processed, please read our Privacy Policy, which forms an integral part of these Terms.

baazi uses SSL encryption technology to protect Members' financial and personal data. Data is shared with third parties only for the purpose of operating services and in compliance with applicable law.

10. Responsible Gaming

baazi prioritises responsible gaming. Members can set their own deposit limits, betting limits and session time limits. There is also an option to temporarily pause the account for a set period if needed.

If you are experiencing gaming addiction or excessive play, please see our Responsible Gaming Guide. baazi always places Members' wellbeing and financial safety above entertainment.

11. Limitation of Liability

11.1 Technical Issues

baazi is not directly liable if a game or betting session is interrupted due to server outages, internet connection problems or other technical reasons. However, baazi makes every effort to minimise any loss to the Member in such cases.

11.2 Third-Party Services

baazi is not liable for failures of payment processors, game providers or other third-party services. However, coordination with the relevant party is carried out to resolve such issues promptly.

11.3 Limit of Compensation

In the case of any claim, baazi's maximum liability shall be limited to the actual balance held in the Member's account. baazi is not liable for indirect losses, lost profits or other consequential damages.

12. Changes to Terms

baazi reserves the right to amend these Terms at any time. Members will be given advance notice of significant changes via email or through the platform.

If a Member continues to use the platform after amended Terms are published, they will be considered to have accepted the new Terms. The latest version of the Terms will always be available on this page.

To find out more about baazi, visit our About Us page. For answers to common questions, you can also visit the FAQ section.

13. Contact and Support

If you have any questions about these Terms or need clarification, please contact the baazi support team. Assistance is available in both Bengali and English via 24/7 live chat and email.

Support email: [email protected]